RizRoyalty respects the privacy of all guests, tenants, and website visitors. We collect only the information necessary to process bookings, confirm identity, communicate with guests, and provide a safe and efficient stay experience.
We may collect your full name, email address, phone number, date of arrival, stay details, and payment information when you make a reservation or contact us. We may also collect technical information such as your IP address, browser type, and device details for security and service improvement.
Information is used only to complete reservations, provide customer support, improve service quality, enforce house rules, and meet legal or regulatory obligations. We do not sell or rent personal information to third parties.
We may share data with trusted payment providers, booking partners, compliance agents, and service providers strictly required to fulfill the reservation or maintain the platform. We take reasonable steps to protect your data through secure systems and access controls.
By using our services, you consent to the collection, storage, and use of your information as described in this policy. We may update this policy from time to time, and the latest version will remain effective on our website.
